New Articles

  1. Adding a New Club or Organisation

    SportsTG is able to create a new club database upon request however we cannot do this without the approval of your state or governing body  If you are a new Club requiring access: the first step is to contact your state or governing body and t...
  2. Updating Your Bank Details for a Classic Console

    SportsTG settles to accounts weekly. Our settlement period runs from Saturday through to Friday (midnight to mindnight) and funds are settled the following Tuesday and usually cleared by the bank within 24 hours of that time (dependent on ...
  3. Updating Your Bank Details with SportsTG

    SportsTG settle to accounts weekly. Our settlement period runs from Saturday through to Friday (midnight to midnight) and funds are settled the fol lowing Tuesday and usually cleared y the bank w ithin 24 hours of that time (dependent on ...
  4. Updating Your Website Links to 'SportsTG'

    SportsTG is currently completing the final stages of our rebrand.  This may affect some URL's that currently use our old imgstg.com domains.  Please follow the below steps to ensure both you and your audience can still a...
  5. Update your DNS records

    This article applies to the Classic system only How do I update my DNS? You will need to create 2 DNS records or have your domain provider create them for you: Create or edit a CNAME record for 'www' as classic.websites.mygameday. a...
  6. What Website Type Do I Have?

    This article applies to the Classic system only There are two types of free website offerings that you could have and these are:   SiteDesq 1.0 If you have a SiteDesq 1.0 when you navigate to the Websi...
  7. Narrative Entry Box Title

    Quick Steps: Members > MemberDesq > Narrative Entry Box Title This area provides organisations to capture a large amount of data (up to 500 characters) against a member. Some examples of where this may work maybe NSO's* running...
  8. Allocating PINs from a PIN Set to an entrant

    We would suggest urging your PIN Managers to allocate their PINS to relevant individuals . They can then attach the individuals First Name, Last Name and Email Address to the PIN code This information is then also transferred into your event c...
  9. Emailing PIN Managers Access Details for the PIN Portal

    Once you create PIN Managers, you need to email them access to the PIN Manager Portal. This is an online site where Managers can login and manage the PIN Sets they have been assigned  Step 1: Email the PIN Manager their access details to ...
  10. Event is currently Offline or Closed

    There are times when people trying to register go to your event page and see the below message This can be caused by two different areas and these are listed below  The first is that the event is in an Offline mode and this is change...