Cancelling Unpaid Transactions in Bulk

Quick Steps: Subscriptions > Transactions > Unpaid

The ability to cancel unpaid subscriptions on bulk is particularly useful at the end of your membership period, in order to prepare for the beginning of the new membership year. It ensures that your members do not log on and pay off expired / invalid subscriptions the following year.

1. Within the Management Console, select Subscriptions from the top menu, then Transactions from the left menu.

2. Select Unpaid from the expanded left menu. 

3. To cancel All unpaid Subscriptions, click on Cancel All

OR

To cancel a selection of Subscriptions, click on the FILTER icon. Select the dates when the subscriptions were generated and/or select subscription types for deletion

4. Click Display. The transactions shown are those that have been selected within your filtered search.

5. Click Cancel All.

6. Select Subscription Type from drop down list, Financial Status of members that subscription is to be removed from, and add a comment if necessary then click Submit