New Articles

  1. IMPORTANT: Update to Classic System - Display of Passwords

    SportsTG would like to notify all clients of a system upgrade that we will be implementing for our Classic platform in the week beginning July 9. Currently passwords are viewable in the console by Administrators and they often feature in email rece...
  2. Change in Support Phone Number

    SportsTG are moving multiple existing support lines to a single support line that is more accessible to and equitable for our clients throughout Australia and New Zealand. Some clients have already started using the 1300 and 0800 numbers and we...
  3. Page Layout

    When creating a new page for your SiteDesq 2.0 you will be asked which Page Layout you would like to use  The below screenshots will show you what each layout looks like on your page  Please keep in mind once you have selected th...
  4. Merge Fields for Email Databases

    The email databases will be able to use Merge Fields as you can in other areas of the system however the list of available merge fields is significantly less The merge fields are directly related to the file that you used to append members to t...
  5. Creating a Seating Section

    Reserved Seating Sections or bays need to be created so that your members can be assigned a seat for the season  In order to create a Section you will first need to have create a Reserved Seating Type. If you have not created the type yet ...
  6. Events Member Email Merge Fields

    Events now allow Event  Administrators the ability to include all member email merge fields within an email sent to event entrants.  This allows administrators the ability to include their members' information in emails sent to Event...
  7. How to search transactional emails

    You can do this through the Transactional Email Log. This allows you to search for the last 30 days any email that has been sent out for a shop online purchase. This includes confirmation email, gift voucher email, refund receipt, click & c...
  8. Membership & Event merchandise cross sell check list

    To ensure you have correctly set up your product to appear in your membership or event form go through the below checklist. Product Set Up If you do not know how to set up your product please refer to the guide:  A dd A Product ...
  9. Adding an entrant to an Individual Event

    When an entrant has been added manually or would like to be in an additional event within your event you will need to add them to this sport manually. The steps to do this are below  Login to the event console  Select Events ...
  10. Adding an Individual Entrant

    It is possible to add a single entrant to your event from the back end of the platform. To do this you will need to follow the below steps  Go to your event in the listing and select View  From here select the Entrants men...