Please be aware that the Charity Integration will not work for Virgin Money Giving if the following fields are not made MANDATORY on your actual event form
Virgin Money Giving require the following fields in order to create a new Virgin Money Giving account during the fundraising process
- Address 1
- Address 2
- Suburb/Town
- State/County
- Postcode
- Country
All of these address fields MUST be made MANDATORY under Events > Event Options > Entrant Options
If you do not collect these details during the event registration process, the entrant can encounter difficulties when they attempt to create a new Virgin Money Giving account during the charity portal area
