How do I add merchandise items to my Event form?
Quick Steps: Go to Events > Click on Event > Event Options > Basic Information > Merchandise > Actions > Edit > Save
Please note, in order to include Merchandise on your Event form, products ...
Why Is My Merchandise Not Appearing On My Events Form?
Product Set Up
If you do not know how to set up your product please refer to the guide: Detail Tab
1) Is Events selected in Application Display?
Shop > Inventory Management > Product > Product > Edit...
How do I set up my donation items to have No Postage Required?
For your event you may want to ensure you have no postage applied to the products.
This can include donation items or any items that your participant will be picking up at the event.
To do this you will need to set the merchandi...
Why have I not received my funds for any Merchandise sold?
If you have not received your funds for your fulfilled Merchandise orders it is most likely due to the items being read as Outstanding in the console.
To Complete these orders and therefore receive the funds for the Merchandise you...
Refunding Merchandise Sold In Event Forms
The new Events system now integrates with Shop system to offer a more manageable avenue to cross-sell merchandise into your event forms.
Should an entrant withdraw from your event and also have a merchandise fee attached to them, it i...