Auctions - Troubleshooting Guide

Articles

What is a Reserve?
On all auction listings you are able to list a reserve, which is a hidden minimum price on their item. This amount is the minimum price the seller is willing to accept for the item. The bidders will be able to see from the category item listing...
What is a Buyer's Premium?
All auction items offered by the website are subject to a buyer's premium. The buyer's premium is an additional fee traditionally charged by auction houses on the sale of goods. It is added to the winning bid price and is payable by the buye...
What is Overtime Bidding?
Please note that all auctions on this site utilise overtime bidding. This means if a successful bid is placed within 5 minutes of the scheduled closing time of an auction, then the auction will go into overtime. Auction overtime results in...
Payment Processing
Your customers will have two options when making payment for their items. 1) Credit Card transaction which is resolved in their accounts 2) Manual Payment option which is also allocated to them in their accounts if they choose it. Ple...